Privacy notice

Zenvas is run by SmartMango. We decide how the information described here is used, and we are responsible for looking after it. For any privacy question or request, email support@smartmango.ai.

Nothing that identifies them. Children open the app and color. There is no account, sign-in or profile for a child.

• We never ask for a child’s name, age, birthday, photo, voice, school or location.
• There are no ads, no chat, no public sharing and no advertising trackers.
• Buying packs, changing settings and cloud saving are behind a grown-up check, in a separate parent area.

Pictures your child colors, the pictures in My garden, the settings you choose and whether the grown-up check was passed are kept in the browser’s storage on the device you use. We cannot see this information. It is not sent to us unless you turn on cloud saving. Clearing the browser’s data for Zenvas removes it.

Only when a parent signs in, buys a pack or turns on cloud saving:

• Your email address. You sign in with a link we email to you, so there is no password to store.
• Your purchases. Which packs you bought, the price, the date and the payment reference, so your packs open on every device you sign in on. Card details go straight to Stripe, our payment provider. We never see or store your card number. Stripe also keeps your email address and payment history, under its own privacy policy.
• Cloud pictures, only if you turn cloud saving on. For each garden picture: which design was used, the colors chosen for each part, when it was made and an image of the finished picture. The cloud saving notice explains this in full, and you have to agree to it first.
• Your permission record. When you turn on cloud saving, we record the date, the version of the notice you agreed to, and that you confirmed with a recent sign-in. You can download this record as a PDF, with the notice you agreed to, from the cloud saving page in the parent area.
• Messages you send us. If you email support, we keep the conversation so we can help you.

When a parent signs in, we set cookies that keep you signed in. They are not used for anything else. We use Vercel Web Analytics to count page visits in the parent area and on these policy pages, so we know which parts are used. It never runs on the screens your child uses. It does not use cookies and does not follow anyone across other websites. We do not use advertising or tracking cookies, and the children's screens have no links that leave the app.

• To sign you in and keep your account secure.
• To take payment and open the packs you bought.
• To back up and restore garden pictures, if you turned on cloud saving.
• To answer your questions and handle refunds.
• To keep records the law requires, such as payment records for accounting.

We do not sell your information, share it for advertising, or use it to build a profile of you or your child.

These companies handle information for us, only to provide their service, and under their own security and privacy terms:

• Supabase: our database, sign-in emails and private storage for cloud pictures. Data is kept in the United States.
• Stripe: takes card payments and issues refunds. Stripe also keeps your email address and payment history as its own records, for example to meet financial and anti-fraud laws, under the Stripe Privacy Policy. Deleting your Zenvas account does not delete them. To ask Stripe about them, contact Stripe directly.
• Vercel: hosts the app and provides the visit statistics described above.

We may also share information if the law requires it, for example to answer a valid legal request.

• Your account and email address: until you delete your account.
• Cloud pictures: until you take them out of My garden, turn off cloud saving or delete your account.
• Payment records: kept for accounting after you delete your account, but no longer linked to your email or to you.
• Your email address and payment history at Stripe: kept by Stripe under its own privacy policy, including after you delete your account.
• Support emails: as long as we need them to help you, then deleted.

Deleted data can stay in our providers’ encrypted backups for a short time until those backups expire.

• Use Zenvas without an account. Coloring works fully without one.
• Turn cloud saving off at any time in the parent area. This deletes every cloud copy of your pictures.
• Delete your account at any time in the parent area. This deletes your sign-in, cloud pictures and account records, and locks every pack you bought. You can also choose to remove the pictures from the device you delete it on.
• Ask us for a copy of the information we hold about you or your child, or ask us to correct or delete it.

Parents and guardians can review or delete anything connected to their child at any time. Depending on where you live, you may also have the right to object to how we use your information, or to complain to your local data protection authority. We would like the chance to help first, so please get in touch.

If we change this notice, we will update the date at the top. If we ever want to use cloud pictures in a new way, we will ask for your permission again first. We will not just change the notice.